At WHITE Salt Restaurant LLC It’s zinger, we aim to provide a seamless ordering experience for our UAE-based food delivery service. This Cancellation Policy outlines the terms for canceling orders placed through our website.

1. Cancellation Window

• You may cancel your order within 5 minutes of placement, provided preparation has not yet started.
• Once preparation begins, cancellations are not permitted, as food items are perishable and prepared fresh.

2. How to Cancel

• To cancel, contact us immediately at orders@itszinger.com or 00971523664041 with your order number.
• If eligible, we’ll confirm the cancellation and process any applicable refund.

3. Refunds for Canceled Orders

If canceled within the 5-minute window, a full refund will be issued to your original payment method within 7-14 business days, per UAE Consumer Protection Law (Federal Law No. 15 of 2020).
No refunds will be issued for cancellations requested after preparation starts.

4. Promotions and Discounts

If your order includes promotions (e.g., 20% off, free delivery), cancellations will not affect your eligibility for future offers unless stated otherwise.

5. Contact Us

For cancellation requests or inquiries:

📧 Email: orders@itszinger.com
📞 Phone: 00971523664041

We’ll respond within 48 hours per UAE standards.

By ordering with WHITE Salt Restaurant LLC It’s zinger, you agree to this Cancellation Policy. We’re here to ensure a smooth experience!