Welcome to WHITE Salt Restaurant LLC It’s zinger! By accessing or using our website and services, you agree to be bound by the following Terms and Conditions. Please read them carefully before placing an order. These terms are governed by the laws of the United Arab Emirates (UAE).

1. General

WHITE Salt Restaurant LLC It’s zinger is a UAE-based online food ordering and delivery platform providing a variety of food items, including burgers, wraps, and more.
By using our services, you confirm that you are at least 18 years old or have the consent of a legal guardian.
We reserve the right to update these Terms and Conditions at any time. Changes will be effective upon posting on the website.

2. Ordering and Payment

Order Placement: All orders placed through our website are subject to availability and confirmation. We reserve the right to reject any order at our discretion.
Pricing: Prices are listed in UAE Dirhams (AED) and include VAT as per UAE regulations. Prices are subject to change without prior notice.
Payment: We accept payments via credit/debit cards, digital wallets, and cash on delivery (where available). All transactions are processed securely in compliance with UAE Central Bank regulations.
Promotions: Offers like 20% off or free delivery are subject to specific terms (e.g., minimum order value, validity period) and cannot be combined unless stated otherwise.
Cancellations: Orders can be canceled within 5 minutes of placement. Once preparation begins, cancellations may not be possible, and no refunds will be issued.

3. Delivery

30-Minute Delivery Challenge: We aim to deliver within 30 minutes from order confirmation. However, delivery times may vary due to traffic, weather, or other unforeseen circumstances. Delays do not entitle you to compensation unless explicitly stated in a promotion.
Delivery Area: We deliver within designated areas in the UAE. Delivery fees (if applicable) will be displayed at checkout.
Accuracy: You are responsible for providing accurate delivery details. WHITE Salt Restaurant LLC It’s zinger is not liable for delays or failed deliveries due to incorrect information.

4. Food Quality and Safety

We adhere to UAE food safety standards set by the Emirates Authority for Standardization and Metrology (ESMA) and local municipalities.
All ingredients are fresh and sourced responsibly. If you have allergies, please inform us at the time of ordering. We are not liable for allergic reactions if not notified.
If you’re unsatisfied with your order, contact us within 24 hours for a resolution, subject to our refund policy.

5. Refunds and Returns

Refunds are issued in accordance with UAE Consumer Protection Law (Federal Law No. 15 of 2020). If an order is incorrect or damaged, we’ll provide a replacement or refund at our discretion.
Refunds for online payments will be processed within 7-14 business days to the original payment method.
Non-food items (if any) can be returned within 7 days if unused and in original packaging, as per UAE e-commerce regulations.

6. User Responsibilities

You agree not to misuse our website (e.g., placing fraudulent orders, hacking, or distributing malware).
You are responsible for maintaining the confidentiality of your account details.

7. Intellectual Property

All content on the WHITE Salt Restaurant LLC It’s zinger website, including logos, images, and text, is our property and protected under UAE Federal Law No. 7 of 2002 on Copyrights and Related Rights. Unauthorized use is prohibited.

8. Limitation of Liability

WHITE Salt Restaurant LLC It’s zinger is not liable for indirect damages, including loss of profits, arising from the use of our services.
Our liability for any claim is limited to the order value, as per UAE law.

9. Governing Law and Dispute Resolution

These Terms and Conditions are governed by the laws of the UAE.
Any disputes will be resolved through the courts of Dubai, UAE, unless otherwise agreed. You may also approach the UAE Consumer Protection Department for grievances.

10. Contact Us

For questions or complaints, reach us at:
📧 orders@itszinger.com
📞 00971523664041

We aim to respond within 48 hours, in line with UAE e-commerce customer service standards.
By using WHITE Salt Restaurant LLC It’s zinger you acknowledge that you have read, understood, and agree to these Terms and Conditions. Let’s enjoy a delicious meal together!